Grounds Management Process

We take pride in delivering consistent, high-quality care for every property we service. From initial consultation to ongoing maintenance, here’s what you can expect when you partner with Cross Creek for your lawn care and maintenance needs:

1. Initial Consultation

Your dedicated Account Manager will visit your property to walk the site, understand your expectations, and assess your maintenance needs.

2. Customized Grounds Program

Based on your goals, we’ll recommend the appropriate service package—Full Service, Garden Maintenance, or Turf Care. You’ll receive a detailed proposal outlining the schedule, services included, and points of contact for your ongoing care.

3. Seasonal Adjustments & Enhancements

As seasons change, we adapt our approach. From spring bed prep and mulching to fall cleanups and winter pruning, our team ensures your landscape remains healthy and well-maintained all year long.

4. Ongoing Support

We’re here when you need us. Whether it’s adding services, addressing special requests, or tackling unexpected issues, your Cross Creek team is just a call or email away.