Customer Thank Yous & Google Reviews
I just wanted to let you know how happy we are with our new patio. Everything turned out even better than we imagined. And please let your crew know how much we appreciate their hard work and dedication, even working in the rain to lay the sod on Friday! The weather cooperated on Saturday and we were able to christen the patio at our Mardi Gras party. All our guests were really impressed. I made sure to let them know that Cross Creek did the work.
Thanks again! Christine
I want to thank you, Lenin, Santiago, and Hector for doing an incredible job on my back yard and patio project. In all my adult life, I have never seen a harder-working crew! Lenin was so very personable and helpful, listening to my every concern and following up with a solution to all, always with a smile and a can-do attitude. Customer satisfaction was his number one goal, which I greatly appreciated. He, Santiago, and Hector are seemingly tireless workers, even in knee-deep mud! The weather has been challenging to say the least, but it didn’t stop this crew from pushing ahead with whatever could be done on any given day.
We shall see how everything holds up to another rainy forecast this weekend, but as of today, I am a very satisfied customer, and will recommend Cross Creek to all my friends and neighbors without hesitation.
Thanks again for all! Sincerely, Marybeth
Your two men Josh and Dylan are just getting ready to leave. Altho I can't say enough good about them, I'll try.They were prompt, personable, knowledgeable, and VERY hard working. Not only did they do an outstanding job, but I think they strove to do the BEST POSSIBLE job. They would move plants a few inches this way or that, to achieve the most attractive placement possible. They actually evened out the mulch by hand! I hardly even recognize my own property, for it looks the BEST it ever has in my 40 years of residence here. Cross Creek is EXTREMELY fortunate to have these men as employees. As far as I'm concerned, Cross Creek is the ONLY garden center in Richmond.
Thank you so much for seeing this job through.
- Phyllis, Richmond customer
It is one week since the residential landscape project you designed was installed by the Cross Creek team of professionals. We appreciated the energy and expertise Lenin and his team brought to our yard. Lenin, Hector, Joanne and Sean were courteous, friendly and worked diligently throughout the two day project. Obviously they take pride in the service they are performing and checked with us to confirm the layout for each area of our yard. The entire area was watered and left free of debris.
The design and installation were beautifully implemented and we are very pleased with the completed project. Numerous neighbors have come by and complemented us on the new landscaping .
Thanks to you and the entire team at Cross Creek for your time and effort to make our vision a reality.
- Julie and Shelton Smith
Cross Creek does a tremendous job. The associates are always ready to assist & know what's best to plant when & where. - Terry Kluender, Google Review
Loved this place! Wasn't expecting all that I uncovered but was glad that we decided to stop. Definitely worth the drive and the team, AMAZING! - TW Roberts, Google Review
Cross Creek Nursery is the BEST!!! They have been cutting my lawn/landscaping around my house for close to a year and I have never had a problem. They are extremely easy to work with and truly care about the customer experience. I highly recommend them!
- Christopher Pirrello, Google Review
Beautiful and healthy plants which are a far better choice than the home stores and a better value than other local nurseries. Spend time here during the week when it's not as crowded and you'll get as much expert advice as you could possibly need.
- Elizabeth Barnes, Google Review
I drive past other nurseries to come here. Great selection, prices are fine, nursery stock is extensive, fun to browse under big trees, in greenhouse, by the pond, and fun to see the goat. Staff is friendly and knowledgeable. I also like the selection of native plants. The honey bees are cool too.
- Ian Titley, Google Review
Absolutely amazing attentive service. Worked well with my landscape architect in bringing her plans for our urban garden to life. Highly recommend and encourage anyone to swing by and check out their work - 3300 West Broad Street.
- The High Point, Richmond
Loved the staff and great service and just WOW
- Jennifer Wilson, Google Review
Great products, great staff, and a family like atmosphere. Keep up the good work CC!
- James Seay, Google Review
What an amazing place! The atmosphere was very Zen and the team very helpful. I didn't want to leave.
- Trina Roberts, Google Review
Thank you Cross Creek, specifically Andrew and Rawlings, for your generosity and thoughtfulness. My dear friend was diagnosed with Stage 4 cancer. She was the past president of the garden club in our area and absolutely adores her yard. Given her disease and progression, she is unable to care for her yard. Andrew and Rawlings stepped up and offered free lawn care for 6 months as she continues her cancer treatment. Thank you again from my friend and all her supporters. ❤️
- Deborah Peery, Facebook Post
Very large variety and selection of plants and anything else that you need for outdoors. Friendly staff.
- Bill Shepherd, Google