Frequently Asked Questions

Hours of Operation

Spring, Summer & Fall Hours 

Monday – Saturday 8 AM – 6 PM

Sundays 10 AM – 5 PM 

Winter Hours 

Monday – Saturday 8 AM – 5 PM

Sundays 10 AM – 5 PM 

What does Cross Creek offer? 

We operate two retail garden center locations – one in Midlothian, Virginia on Courthouse road and one in Rockville, VA on Ashland road. Beyond our garden centers, you can also find a full service florist at our Midlothian location, landscape design services, grounds maintenance services, and interior plant maintenance services. We host free community events throughout the year and offer classes and workshops related to gardening. 

Do you guarantee your plants? 

Cross Creek offers a one time replacement guarantee on all trees and shrubs purchased with a free Garden Club account. Qualified purchases are guaranteed for one year after the date of purchase. 

Do you install plants?

Yes we do! Read about our installation and delivery policies here. 

Do you have a wholesale or contractors discount?

Yes, we offer wholesale pricing to licensed local contractors. Visit our wholesale policies page for more information. 

Can I bring my dog to Cross Creek? 

Yes! We welcome leashed dogs at both of our garden center locations. 

Can Cross Creek help me diagnose a plant issue? 

Yes, we’re always happy to lend gardening advice. Visit either of our nursery locations with a photo of the plant in question or send photos to

I’d like to purchase a plant that is not in stock or not in your inventory – can I special order it? 

Our nursery team does its best to provide a wide variety of plants. For varieties that we don’t carry or for large quantities, please fill out our Tree & Shrub request form.